Whitefox not recognized by Zadig or Windows

asked 2018-10-02 12:36:24 -0500

r.rajamani gravatar image

I have a Massdrop whitefox (truefox) version 1 which stopped working a few months ago (forget the details as to what I was doing when it stopped working). Now when I connect it to a USB Port it is not recognized. The Win 10 device manager shows it as 'Device Descriptor Request Failed'. On pressing the reset/flash button on the back the Red LED does come on. Zadig shows it as unknown device with the VendorID/Product ID as 0000/0002 (which is wrong).

Is my bootloader chip not working? Since the RED LED comes on after pressing the flash button, I am assuming some part of it is working.

It have tried it using different cables, different ports, different PC's but no luck. On linux dfu-util -l does not show anything (nor does lsusb).

Any help would be appreciated.

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