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Barely brushing some keys causes keypress new NightFox

asked 2018-10-08 19:23:55 -0600

jdoege gravatar image

I just received my new NightFox and plugged it into my MacBook pro. During the setup procedure on the Mac, I get the repeated chimes that say an errant key is being pressed, repeatedly. I bypass that procedure and manually identify the keyboard type. I try typing and notice that the 3 key the Z key and the X key to a lesser degree are touch sensitive. Meaning they don't have to be pressed to register a key press. Lightly brushing them or lightly rocking them causes a keystroke. This is unlike all the other keys which seem normal. Can anyone suggest a fix or is this an "I need replacement" situation?

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At the advice of Kono's customer service, I returned it for replacement.

jdoege gravatar imagejdoege ( 2018-11-11 12:08:59 -0600 )edit

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answered 2018-11-05 18:17:03 -0600

ageomi gravatar image

updated 2018-11-05 18:18:11 -0600

hey - I also had this problem and support suggested I return it for a refund or replacement. Check out my thread:

https://community.kono.store/question...

The keyboard didn't appear to have any damage, just some defective keys - coincidentally my number 3 was also touch sensitive also.

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Asked: 2018-10-08 19:23:55 -0600

Seen: 173 times

Last updated: Nov 05 '18